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Frequently asked questions

 
  • What is NH ProviderLink?
  • NH ProviderLink is a Web-based service at www.nhproviderlink.org designed to assist New Hampshire individuals and families of all ages and their families to hire their own direct care and respite workers.
  • What is Rewarding Work?
    Rewarding Work Resources, Inc, is a non-profit organization whose mission is to connect individuals with disabilities, elders, and families to qualified direct care workers. With headquarters in Brookline, MA, Rewarding Work currently operates in eight states. NH ProviderLink is the New Hampshire based resource created by Rewarding Work. Click here for additional information.
  • How does it work?
    The NH ProviderLink Directory lets you choose from a wide group of potential employees. With a simple click of a mouse, individuals can find the respite or direct care provider who best meets their needs. You can find direct care providers who live close by and can work when you need them. There is no limit to the number of workers you can contact through the site.
  • How do I login?
    After you register, you will receive a password by email. To ensure security, the system is case sensitive. You will need to login exactly as your login information appears. The first time you use the password you will be prompted to change it. You will need to enter your username (email address) and password each time you login.
  • Who is considered an employer?
    Upon selecting, hiring and making payment to a provider to work with your loved one, you become an employer. Employers are responsible for providing and managing payroll taxes, including federal/state and social security, and verification of citizenship to work in the USA. You are also responsible for providing workers'  compensation should an employee become injured on the job. You also may select an Employer of Record to manage payroll and taxes.
  • Why should I select an Employer of Record?
    Selecting an Employer of Record offers you peace of mind while employing providers to work with your loved one. For a markup on the payroll cost, a participating partner agency will act as the Employer of Record; this will be a co-employment relationship. The Employer of Record will complete the pre-employment background checks, verification of citizenship to work in the USA, and process to hire. The workers' compensation responsibilities and payroll processing and related taxes for your employee are also assumed by the Employer of Record.
  • Who can help me if I need assistance?
    Please e-mail info@nhproviderlink.org or call (844) 220-5465 if you have questions about NHProviderLink.org, your membership, or selecting an Employer of Record.
  • How much does this service cost?
    Subscriptions are on a sliding scale, based on the length of the subscription. Your subscription can be as short as one month, or as long as one year. If you are connected to a partner agency, you may be eligible for a free subscription. Please contact your agency to determine if you are eligible for a promotion code.  
  • Subscription Scale for Individual Employers: 
    o    1-month $10
    o    3-months $25
    o    6-months $50
    o    12-months $90.

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